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Technology supplier

EMMA Systems

Ground Operations

EMMA Systems, a Doha company, provides airport operations software for collaborative decision-making, departure sequencing and turnaround management. Its AI layer, Airport Acumen, adds predictions on top.

Founded in 2018 with 51 to 200 staff, it is backed by Al Khor Holding, Qatar Development Bank and Qatar Science and Technology Park. Its Airport Collaborative Decision Making (A-CDM) platform shares milestone data between airport, airlines, ground handlers and air traffic control, and its pre-departure sequencer manages pushback order. Most modules are decision-support software rather than AI.

It began at Hamad International (DOH) in 2017. Oman Airports chose its A-CDM platform for Muscat (MCT) after a tender in 2024, and Ethiopian Airlines is implementing it at Addis Ababa (ADD). The company lists Zagreb (ZAG), Brussels South Charleroi (CRL) and Amman (AMM) as active sites.

Aviation AI deployments and updates

01 / Contracted

EMMA airport operations platform for Muscat International

Muscat International Airport · EMMA Systems

Oman Airports chose EMMA Systems after a tender and signed a collaboration agreement through local partner Shanfari Special Projects, EMMA said on 19 September 2024. The operations management platform, which EMMA calls an AI platform, covers airport collaborative decision-making, a KPI dashboard, pre-departure sequencing and a tool for adverse conditions.

View supporting sources (1)

EMMA Systems

02 / Reported · unverified

EMMA Systems AI operations management platform for A-CDM at Zagreb Airport

Zagreb Franjo Tudman · EMMA Systems

Zagreb Airport is to implement EMMA Systems' AI-based airport operations management platform to meet EUROCONTROL A-CDM requirements, Passenger Terminal Today reported on 27 June 2023.

EMMA announced a collaboration agreement with the airport on 22 July 2024. No source confirms it live.

View supporting sources (2)

EMMA Systems release

Passenger Terminal Today

03 / Reported · unverified

EMMA Systems AI operations management platform for A-CDM at Brussels South Charleroi

Brussels South Charleroi · EMMA Systems

Brussels South Charleroi Airport is working with EMMA Systems to implement an AI-based airport operations management platform that meets EUROCONTROL's airport collaborative decision-making requirements, EMMA said on 6 August 2024.

Airport Technology first reported the plan in November 2021. No source yet confirms the platform is live.

View supporting sources (2)

EMMA Systems

Airport Technology

Products & Solutions

3 products

EMMA AI Platform - Airport Collaborative Decision Making (A-CDM)

A SaaS-based, AI and machine learning driven platform that implements EUROCONTROL Airport Collaborative Decision Making requirements at airports.

The problem it addresses

Fragmented communication and siloed data between airports, airlines, ATC, and ground handlers leads to delays, poor resource utilization, and increased fuel burn. EMMA centralizes and shares accurate operational data in real time so all parties can make coordinated, informed decisions.

Key features
  • Real-time and forecast view of airport operations and performance
  • EUROCONTROL A-CDM compliant information sharing
  • Integration with multiple legacy systems via microservices architecture
  • AI and ML-driven prediction of key operational timestamps
5 more features
  • Visualization of aircraft movements, weather, passengers, baggage, runway, and gate data
  • Adverse conditions management support
  • Sustainability parameter measurement
  • Pre-departure sequencing
  • KPI dashboards
Technical specifications (5)
  • SaaS-based delivery model
  • AI and machine learning algorithms
  • Microservices architecture
  • Web-based dashboard
  • Integration bridge for multiple legacy data sources
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat International
Product documentation

Turnaround Management System (TMS)

A module within the EMMA platform that tracks and manages aircraft turnaround processes in real time, providing accurate turnaround time calculations to optimize stand and gate utilization and reduce pushback delays.

The problem it addresses

Inaccurate turnaround time estimates and lack of real-time visibility into ground handling progress cause cascading delays and inefficient use of airport capacity.

Key features
  • Real-time turnaround tracking
  • Accurately calculated turnaround time sharing with all stakeholders
  • Integration with A-CDM milestone approach
  • Reduction in late stand and gate changes
Technical specifications (2)
  • Module within EMMA SaaS platform
  • AI-driven prediction
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat InternationalZagreb Franjo Tudman (ZAG) – EMMA Systems AI operations management platform for A-CDM at Zagreb AirportBrussels South Charleroi (CRL) – EMMA Systems AI operations management platform for A-CDM at Brussels South Charleroi
Product documentation

Pre-Departure Sequencer (PDS)

A sequencing tool that calculates and communicates optimal push-back times to minimize taxi-out delays and improve runway throughput by coordinating departures between the gate and runway.

The problem it addresses

Uncoordinated pushback approvals result in aircraft queuing on taxiways, wasting fuel, increasing emissions, and reducing runway throughput.

Key features
  • Pre-departure sequence calculation
  • Taxi-out time savings of 0.25 to 3 minutes per departure
  • Reduction in pushback delays after startup approval
  • Integration with A-CDM milestone data
Technical specifications (1)
  • Module within EMMA SaaS platform
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat International
Product documentation
Also in the portfolio

AOMS

Register notes

Notes held in the Aerostack register. Aerostack has not independently verified them.

Market context

EMMA Systems deploys A-CDM (Airport Collaborative Decision Making) and AOMS (Airport Operations Management System) at major European airports including Frankfurt, Munich, and Dusseldorf.

Read the rest

TMS (Tower Management System) integrates with Eurocontrol SWIM data feeds.

Pre-Departure Sequencer reduces runway taxi delays.

Business impact metrics are airport operator reports, not independently audited.

Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.