EMMA Systems, a Doha company, provides airport operations software for collaborative decision-making, departure sequencing and turnaround management. Its AI layer, Airport Acumen, adds predictions on top.
Founded in 2018 with 51 to 200 staff, it is backed by Al Khor Holding, Qatar Development Bank and Qatar Science and Technology Park. Its Airport Collaborative Decision Making (A-CDM) platform shares milestone data between airport, airlines, ground handlers and air traffic control, and its pre-departure sequencer manages pushback order. Most modules are decision-support software rather than AI.
It began at Hamad International (DOH) in 2017. Oman Airports chose its A-CDM platform for Muscat (MCT) after a tender in 2024, and Ethiopian Airlines is implementing it at Addis Ababa (ADD). The company lists Zagreb (ZAG), Brussels South Charleroi (CRL) and Amman (AMM) as active sites.
Aviation AI deployments and updates
01 / Contracted
EMMA airport operations platform for Muscat International
Oman Airports chose EMMA Systems after a tender and signed a collaboration agreement through local partner Shanfari Special Projects, EMMA said on 19 September 2024. The operations management platform, which EMMA calls an AI platform, covers airport collaborative decision-making, a KPI dashboard, pre-departure sequencing and a tool for adverse conditions.
Zagreb Airport is to implement EMMA Systems' AI-based airport operations management platform to meet EUROCONTROL A-CDM requirements, Passenger Terminal Today reported on 27 June 2023.
EMMA announced a collaboration agreement with the airport on 22 July 2024. No source confirms it live.
Brussels South Charleroi Airport is working with EMMA Systems to implement an AI-based airport operations management platform that meets EUROCONTROL's airport collaborative decision-making requirements, EMMA said on 6 August 2024.
Airport Technology first reported the plan in November 2021. No source yet confirms the platform is live.
EMMA AI Platform - Airport Collaborative Decision Making (A-CDM)
A SaaS-based, AI and machine learning driven platform that implements EUROCONTROL Airport Collaborative Decision Making requirements at airports.
The problem it addresses
Fragmented communication and siloed data between airports, airlines, ATC, and ground handlers leads to delays, poor resource utilization, and increased fuel burn. EMMA centralizes and shares accurate operational data in real time so all parties can make coordinated, informed decisions.
Key features
Real-time and forecast view of airport operations and performance
EUROCONTROL A-CDM compliant information sharing
Integration with multiple legacy systems via microservices architecture
AI and ML-driven prediction of key operational timestamps
5 more features
Visualization of aircraft movements, weather, passengers, baggage, runway, and gate data
Adverse conditions management support
Sustainability parameter measurement
Pre-departure sequencing
KPI dashboards
Technical specifications (5)
SaaS-based delivery model
AI and machine learning algorithms
Microservices architecture
Web-based dashboard
Integration bridge for multiple legacy data sources
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat International
A module within the EMMA platform that tracks and manages aircraft turnaround processes in real time, providing accurate turnaround time calculations to optimize stand and gate utilization and reduce pushback delays.
The problem it addresses
Inaccurate turnaround time estimates and lack of real-time visibility into ground handling progress cause cascading delays and inefficient use of airport capacity.
Key features
Real-time turnaround tracking
Accurately calculated turnaround time sharing with all stakeholders
Integration with A-CDM milestone approach
Reduction in late stand and gate changes
Technical specifications (2)
Module within EMMA SaaS platform
AI-driven prediction
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat InternationalZagreb Franjo Tudman (ZAG) – EMMA Systems AI operations management platform for A-CDM at Zagreb AirportBrussels South Charleroi (CRL) – EMMA Systems AI operations management platform for A-CDM at Brussels South Charleroi
A sequencing tool that calculates and communicates optimal push-back times to minimize taxi-out delays and improve runway throughput by coordinating departures between the gate and runway.
The problem it addresses
Uncoordinated pushback approvals result in aircraft queuing on taxiways, wasting fuel, increasing emissions, and reducing runway throughput.
Key features
Pre-departure sequence calculation
Taxi-out time savings of 0.25 to 3 minutes per departure
Reduction in pushback delays after startup approval
Integration with A-CDM milestone data
Technical specifications (1)
Module within EMMA SaaS platform
Verified deployments
Muscat International Airport (MCT) – EMMA airport operations platform for Muscat International
Notes held in the Aerostack register. Aerostack has not independently verified them.
Market context
EMMA Systems deploys A-CDM (Airport Collaborative Decision Making) and AOMS (Airport Operations Management System) at major European airports including Frankfurt, Munich, and Dusseldorf.
Read the rest
TMS (Tower Management System) integrates with Eurocontrol SWIM data feeds.
Business impact metrics are airport operator reports, not independently audited.
Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.
Aerostack companies register
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