Grade A · 22 Oct 2025
AWS press release
Supports the reported status: Deployed.
Rome Fiumicino
ADRYX AI virtual assistant for Aeroporti di Roma on WhatsApp and adr.it
Current reported state
Deployed
Aeroporti di Roma launched an AI virtual assistant, presented with the mascot ADRYX, as a WhatsApp chatbot and on adr.it, AWS announced on 22 October 2025. Built with AWS and Storm Reply on Amazon Bedrock, the assistant uses generative AI and a multi-agent design and answers in Italian and English with flight updates, baggage status and recommendations.
ADR serves around 50 million travellers a year, according to ADR in the AWS release. Storm Reply published a case study on the project the same day.
What supports the record?
Sources are attached to individual claims. An operator statement supports a reported status; it does not, on its own, establish an independently measured benefit.
Grade B · 22 Oct 2025
Reply (integrator)
Supports the reported status: Deployed.
Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.