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Norwegian

Rydoo Accounts Payable AI invoice automation at Norwegian

MidAmerica St. Louis

GoodMaps indoor navigation at MidAmerica St. Louis Airport

Lyon Saint-Exupéry Airport

Stan robotic valet parking at Lyon Saint-Exupéry

London Heathrow

Facial-recognition eGates at Heathrow

Almaty International Airport

Q-Gate biometric passport-control terminals at Almaty

Pittsburgh International Airport

Arrow Analytics EZ-Board computer-vision carry-on analytics test at PIT Gate A7

Federal Aviation Administration

FAA SMART airspace and trajectory management platform

Dubai International

Dubai Police AI systems for passenger screening, unattended baggage and camera analysis at Dubai airports

Qatar Airways

Sama 2.0 digital-human cabin-crew assistant at Qatar Airways

GenAI assistant / chatbot · Supplier: UneeQ

Current reported state

Deployed

Sama, Qatar Airways' digital-human cabin-crew assistant built with UneeQ, made its debut at ITB Berlin on 5 March 2024, according to UneeQ, which also lists a launch on Instagram.

Fast Company Middle East reported on 19 November 2024 that Sama speaks English, with up to 12 languages due later that year, and passes complicated questions to a live agent.

What the system does

Sama, Qatar Airways' digital-human cabin-crew assistant built with UneeQ, made its debut at ITB Berlin on 5 March 2024, according to UneeQ, which also lists a launch on Instagram.

Fast Company Middle East reported on 19 November 2024 that Sama speaks English, with up to 12 languages due later that year, and passes complicated questions to a live agent.

Follow the change history

Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.