AirAsia (Capital A)
AskBo AI chatbot for AirAsia customer support
Current reported state
Deployed
AirAsia launched its AskBo customer-support chatbot on 9 February 2023, according to Future Travel Experience. On 16 March 2026 the group said all its official customer support is provided through AskBo, a statement that does not describe AskBo as AI.
Announced
Project announced
The published announcement establishes the reported scope. It remains visible as the project develops.
View supporting evidenceLive data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.